Refund policy

Refund & Returns Policy

Every Studio Daydream print is made to order, just for you. Because of that, we can't accept returns or exchanges for change of mind or wrong size/colourway choices — so please double-check your selections before ordering. Unsure? Get in touch first; we're happy to help.

Our quality promise

If your order arrives damaged, has a printing defect, or the wrong item was delivered, we'll replace it free of charge (or refund you where a replacement isn't possible). Just email us within 10 days of delivery with your order number and a photo of the issue — no need to send anything back.

Lost or undelivered orders

If tracking shows your order is lost in transit, let us know within 10 days and we'll send a free replacement. If a parcel is returned to us due to an incorrect address or being unclaimed, we can reprint it — you'll just cover the new shipping cost.

A note on colour

Screens and prints show colour a little differently; slight variation is normal and isn't a defect.

Approved refunds go back to your original payment method within 10 business days. Questions? Reach out — if your order isn't making you smile, we'll do our best to fix it.

Who you're buying from

Studio Daydream is the trading name of Silver Rose Auto Trading L.L.C, Trade Licence No. 1506474, Office 501-107, Al Rostamani Building, Al Barsha First, Dubai, United Arab Emirates. Email hello@studiodaydreamhq.com.